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Privacy Policy

Ingenious Design respects the privacy of our valued customers and maintaining the privacy of your information is of paramount importance to us. This privacy policy sets out how Ingenious Design uses and protects any data that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ingenious Design may change this policy from time to time by updating this page. You should therefore check this page every so often to check you are happy with any changes. This policy is effective from 25th May 2018.


What we collect

We may collect the following information:

  • Name, organisation and job title
  • Contact information including email address, phone number and business address
  • Financial information in order to verify, identify and to bill either you or your company for products and services as applicable
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers


What we do with the information we gather

We require this information to understand your needs and provide you with the best possible service, and specifically for the following reasons:

  • Internal record keeping
  • We may use the information you provide to improve our products and services, tailor our website or any requested email communications, and to display information that is more relevant to you
  • We may periodically send emails to keep you up to date with what’s happening at Ingenious Design and share relevant and useful articles about design, marketing and communications or other information which we think you may find interesting, using the email address you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect.

We use the latest server, database, backup and firewall technologies to protect all our information assets. These technologies are deployed as part of a sophisticated security architecture and tightly controlled within a secure data centre. This means that information about the identity and preferences of individuals is not accessible to anyone outside of Ingenious Design.

All safeguards are regularly reviewed to protect the security of all devices on site and your personally information held.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will never share, sell, distribute or lease your personal information to third parties. You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have opted-in to receiving marketing communications from us, you may change your mind at any time simply by clicking on the unsubscribe option on all our communications, or by emailing us at

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Ingenious Design, The Cleves Suite, Meadows Business Centre, Old Uckfield Road, Lewes, BN8 5RW.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

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